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incremental enhancements

Overview

Post launch of Urban Outfitters user generated shopping page, I implemented a few enhancemens to garner additional revenue in a few different ways.

Selling Ad Space

Overview

In 2017, we enabled image pinning to the top of the UGC gallery. The top two rows of content can now be sold as ad placements. This is an example of our launch campaign with Calvin Klein.

Shoppers who visit the UO Community gallery view two times more products during their session than non-browsers, and convert almost a full percentage point higher than those who do not.


Conversion metrics

Calvin Klein Ad's on Community Page

Calvin ads on community page

Calvin Products in Shopping Tray

Calvin products in shopping tray

Video to Enhance Conversion

Overview

Video is known to increase and influence purchase confidence. Working in an agile framework means we improve products incrementally. Video integration was not a part of the MVP deliverable, and was an easy win to enhance and improve this program.

Video increases conversion by 64% on average

UO Community Page

UO Community Page Video placement

Product Detail Page

product detail page video placement

Mobile-web Video Shop

Overview

Working with local vendor, Curalate, we launched the industries first shoppable vertical video product.

Marketing to UOTV on Urban’s Mobile Gateway Features drove 3-5 times more interactions to this feature each day and saw a 0.5% lift in conversion on those respective sessions.


UO Community Page Video placement
product detail page video placement
product detail page video placement
product detail page video placement
product detail page video placement